Sign up Privacy Policy | Synthapix: Spotlighting Talents - Explore, Create, and Connect in the World of Electronic Sound, Music, Synthesis, Modular, Audio-Reactive Visuals, and Live Visual Designers

Effective Date: 23rd May 2024

1. Introduction

Welcome to Synthapix. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

2. Who We Are

Synthapix is an independent business providing a variety of online services, including a members area, pricing plans, advertisements, and more. Our services are available globally, and we operate in compliance with UK law.

3. Information We Collect

We collect and process the following types of personal data:

- **Contact Information:** Name, email address, postal address, phone number.
- **Account Information:** Username, password, membership details.
- **Payment Information:** Credit card details, billing address.
- **Usage Data:** Information on how you use our website, including pages visited, time spent on the site, and navigation paths.
- **Marketing Data:** Preferences for receiving marketing communications and interaction with our advertisements.

4. How We Use Your Information

We use your personal data for the following purposes:

- **To Provide Services:** Managing your account, processing payments, and providing access to our members area.
- **Customer Support:** Responding to inquiries and resolving issues.
- **Marketing:** Sending newsletters, promotions, and advertisements relevant to your interests (with your consent).
- **Improvement of Services:** Analyzing usage data to enhance our offerings and user experience.
- **Legal Compliance:** Complying with legal obligations and resolving disputes.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- **Performance of a Contract:** To provide the services you have requested.
- **Consent:** When you have given explicit consent for specific purposes (e.g., marketing).
- **Legitimate Interests:** To improve our services and ensure the security of our website.
- **Legal Obligations:** To comply with legal and regulatory requirements.

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

- **Service Providers:** Third-party companies that help us operate our website and services (e.g., payment processors, hosting providers).
- **Legal Authorities:** If required by law or to protect our rights and interests.

7. Third-Party Plugins

We use third-party plugins to enhance the functionality of our website and services. By using our website, you agree to the collection and use of your data by these third-party plugins as described in their respective privacy policies. These plugins may collect information such as your IP address, browser type, and interaction with our website.

8. International Data Transfers

As we operate globally, your personal data may be transferred to and processed in countries outside of the UK. We ensure appropriate safeguards are in place to protect your data in these cases, in accordance with applicable data protection laws.

9. Data Security

We implement technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These measures include encryption, secure servers, and regular security assessments.

10. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11. Your Rights

You have the following rights regarding your personal data:

- **Access:** Request access to your personal data.
- **Rectification:** Correct inaccurate or incomplete data.
- **Erasure:** Request deletion of your data under certain circumstances.
- **Restriction:** Request the restriction of processing your data.
- **Portability:** Receive a copy of your data in a structured, commonly used format.
- **Objection:** Object to the processing of your data for direct marketing or based on our legitimate interests.

To exercise these rights, please contact us at hello@synthapix.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@synthapix.com

Synthapix is committed to safeguarding your privacy. Thank you for trusting us with your personal data.